Senior Professor T. M. B. Palawatta

Senior Professor in Decisions Sciences

MBA (Leuven), BSc Maths. (Special) (SJP)

Contact Details:

Office: First Floor – Prof. RAA Perera Building

Telephone: +94 11 3132706

Email: tmbp@sjp.ac.lk

 

Teaching Interests:

Operations Management, Service Management

Research Interests:

Operations Management, Service Management

Research Publications

  • Tennakoon, B. M., and Palawatta, T. M. B. 2015 A Case Study on Application of DMAIC to Improve Delivery Efficiency. Case study presented at the 12th International Conference on Business Management, University of Sri Jayewardenepura. 7-8 December 2015. Colombo, Sri Lanka.
  • Palawatta, T.M.B., Waiting Times and Defining Customer Satisfaction, Vidyodaya Journal of Management, 1(1) July 2015.

Awards

  • Best case study presentation at the 12th International Conference on Business Management, University of Sri Jayewardenepura. 7-8 December 2015. Colombo, Sri Lanka.