Senior Prof. T. M. B. Palawatta

Senior Prof. T. M. B. Palawatta

 

Senior Professor T. M. B. Palawatta

Senior Professor in Decisions Sciences

MBA (Leuven), BSc Maths. (Special) (SJP)

Contact Details:

Office: First Floor – Prof. RAA Perera Building

Telephone: +94 11 3132706

Email: tmbp@sjp.ac.lk

 

Teaching Interests:

Operations Management, Service Management

Research Interests:

Operations Management, Service Management

Research Publications

  • Tennakoon, B. M., and Palawatta, T. M. B. 2015 A Case Study on Application of DMAIC to Improve Delivery Efficiency. Case study presented at the 12th International Conference on Business Management, University of Sri Jayewardenepura. 7-8 December 2015. Colombo, Sri Lanka.
  • Palawatta, T.M.B., Waiting Times and Defining Customer Satisfaction, Vidyodaya Journal of Management, 1(1) July 2015.

Awards

  • Best case study presentation at the 12th International Conference on Business Management, University of Sri Jayewardenepura. 7-8 December 2015. Colombo, Sri Lanka.