Contents
- Editors’ Note
- Place of Women in Sri Lankan Society: measures for their empowerment for development and good governance (Page No. 01-14)
Herath, H.M.A. - Waiting Times and Defining Customer Satisfaction(Page No. 15-24)
Palawatta, T.M.B. - The Employment Status of the Elderly in Sri Lanka: emerging patterns and determinants(Page No. 25-46)
Senanayaka, W.G.T.S. and Sisira Kumara, M.H.A. - Marketing Culture and Corporate Social Responsibility: a case in service firms in Sri Lanka(Page No. 47-65)
Warnakulasooriya, B.N.F.