The Department of Decision Sciences, FMSC, USJP organized the first department level symposium “Operations and Technology Management Research Symposium–2016” and the event was held on 29th December 2016 at the Faculty of Management Studies and Commerce with the participation of Vice Chancellor, Dean, Heads of departments, Industry participants, Staff members and Students of the Department of Decision Sciences. The aim of this symposium was to open a stage to our research/internship students to present their research or internship project in front of their peers, staff members of the department, and experts from the industry. The Chief Guest of the event was the Vice Chancellor Prof. Sampath Amaratunge and the keynote speech was done by Mrs. Gayani de Alwis, Consultant, World Bank. Thirteen presentations were made based on selected extended abstracts as follows.
- Assessing the Impact of Sourcing Flexibility on Service Quality: A B2B Study in the Construction Industry of Sri Lanka by R. Alahakoon and N.W.K. Galahitiyawe
- Influence of TQM Practices on Employees’ Turnover Intention in the Sri Lankan Apparel Industry by G.N.S Aponso and D. Kuruppuarachchi
- Customer Satisfaction Towards E-Service Quality: A Study on Sri Lankan Retail Stores by M. De Zilva and D. Kuruppuarachchi
- Effect of Situational Factors on Store Attribute preference of Modern Retail Industry in Sri Lanka by H. H. C. W. Fernando and N.W.K. Galahitiyawe
- Impact of Sourcing Strategies to Sourcing Performance with The Moderation Effect of Partnership Quality by M. A. K. E. Fernando and N. W. K. Galahitiyawe
- Perceptual Gaps Between Domestic and Foreign Guests Patronizing Hotel Industry of Sri Lanka by W.D.R Fernando and T.M.B Palawatta
- Comparing the Service Quality of Public and Private Hospitals in Sri Lanka by S. Jayatissa and T.M.B Palawatta
- Improvement of Time Taken for Bulk Supply Procedure by U.C. Lasanthika and T.M.B Palawatta
- Improving the Overall Equipment Effectiveness of Noack Blister Machines in to a World Class Level by K.U. Liyanage and D.M. Wedage
- The Impact of Supplıer Switching Cost on the Downstream Supply Chaın Performance of SMEs, wıth the Moderatıon Effect of the Partnershıp Qualıty by N.R. Pathmaperuma, and N.W.K. Galahitiyawe
- Factors Affecting Credit Card Usage Behavior: A Study among Sri Lankan Customers by K. Senevirathna and D. Kuruppuarachchi
- Learning Effect assessment of Clothing Assembly Line Balancing by H. Udalagama and A.N. Wickramasekara
- The Impact on Job Delay Time on Service Operation in ABC Workshop by S.P. Welgamage and T.M.B. Palawatta
Two extended abstracts presentations were selected for best presentations awards based on the evaluations done by the external panel of session chairs as follows.
First place: The Impact of Supplıer Switching Cost on the Downstream Supply Chaın Performance of SMEs, wıth the Moderatıon Effect of the Partnershıp Qualıty presented by N.R. Pathmaperuma,
Second place: Perceptual Gaps Between Domestic and Foreign Guests Patronizing Hotel Industry of Sri Lanka presented by W.D.R Fernando
Overall, we had very good feedback from the participants, particularly industry participants, on the quality of the research work done by our students. There was a request from industry participants to extend the submission of abstracts to industry level researchers. Also, Vice Chancellor and the Dean suggested to carry out research and projects in collaboration with industry research groups. Therefore, the department decided to open up the submission of abstract to researchers in operations, technology and supply chain management who are external to the department. Considering the success of the event, the department decided to continue this event in July every year.